Privacy Policy

Privacy Policy

Introduction

Welcome to https://low-voc-collision-repair.collision-talk.com (hereafter referred to as “low-VOC collision repair” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy details our practices related to collecting, storing, accessing, and handling personal information in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA) of the United States
  • Utah Consumer Sales Practice Act (UCPA), Connecticut Law on Consumer Data Protection (CTDPA), Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy covers all aspects of our website, applications, services, and products offered by low-VOC collision repair. However, it does not extend to third-party platforms, apps, or services accessible through links on our site, as these have their own privacy policies that govern data handling.

Processing Activities

This policy outlines the practices when users:

  1. Utilize our applications and services as authorized users.
  2. Visit websites linked to this Privacy Statement.
  3. Receive communications from us, including newsletters, emails, calls, or text messages (SMS).

Personal Data Collection

We gather various categories of personal data, which include:

  1. Account Information: Details required to set up and maintain your account with us.
  2. Payment Information: Transaction details for purchasing our services or products.
  3. Financial Information: Data related to your financial status or transactions with us.
  4. Purchase Information: Records of products or services bought from us, including order history.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device when using our apps.
  6. Location Data: Geographic data from your device when you interact with our location-based services.
  7. Feedback: Your opinions and feedback provided to us through surveys or reviews.
  8. Social Media Information: Content, messages, and interactions shared on social media platforms that mention or tag our brand.
  9. Product Information: Details about products you browse, view, or purchase from us.

We collect this data through direct user input, interactions with our services, and automated technologies used for website functionality and analytics. We also receive personal data from third parties who assist us in providing services, subject to their respective privacy agreements.

Cookies

Cookies are small text files stored on your device when you visit our websites or use our apps. They serve various purposes, including:

  • Strictly Necessary: Ensuring basic functionalities of our platform and improving user experience.
  • Preference: Remembering user preferences for a personalized experience.
  • Analytics: Analyzing website traffic and user behavior to enhance services.

Users can manage non-essential cookies through our Cookie Manager, providing control over their cookie settings.

Retention and Deletion

We retain personal data only for as long as necessary for the purposes it was collected for, as per applicable privacy laws. Once these purposes are fulfilled, we delete or anonymize the data to protect your privacy.

Security Measures

low-VOC collision repair implements robust organizational safeguards and security measures to protect your personal data:

  • Employing encryption for secure communication.
  • Engaging secure third-party processing services to handle payments and sensitive data.
  • Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 18. Our services are intended for adults, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access, rectification, or erasure of your data.
  • Restriction or objection to the processing of your data.
  • Data portability, allowing you to move or copy your data to another service provider.
  • The right not to be subjected to automated decision-making processes (non-discrimination).

To exercise these rights or have questions about your data, please contact our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update and modify this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For inquiries, unsubscribe requests, or questions related to data privacy, please reach out to us through: